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SHIPPING & RETURNS

SHIPPING POLICY

We want you to receive your jewelry as quickly and smoothly as possible!

  • Shipping Time: We ship all orders within 1–2 working days.

  • Delivery Time: Your order should reach you within 3–5 working days, depending on your state and location.

  • Delays: In case of any unexpected shipping delays, we’ll keep you informed through our Instagram stories or via email.

  • Festive Season: Please note that during festive periods or public holidays, deliveries might take a little longer than usual. We appreciate your patience and understanding.

We’re always working to get your jewelry to you as fast as we can—with care and love.

RETURN & EXCHANGE POLICY

We want you to love every piece you receive from us. But if something’s not right, we’re here to help.

  • 30-Day Color Guarantee: If the gold color of your jewelry fades or wears off within 30 days of delivery, we offer a full return or exchange. Just email us at [your email] with clear images showing the issue.

  • Broken Product on Delivery: If your jewelry arrives damaged or broken, please make sure to record an unboxing video while opening your package. This helps us verify the issue. Send us the video along with your order details, and we’ll process your refund or exchange right away.

  • How to Contact Us:
    Email us at [your email] with your order ID, images/video, and a short message explaining the issue. We’ll respond within 24–48 hours.

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